Privacy Policy

This Privacy Policy describes how 1st Call Engineers Ltd we collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

• Personal Information (name, email address, phone number)
• Billing Information (if applicable)
• Website usage data (via cookies and analytics)

2. How We Use Your Information

• To provide HVAC, plumbing, or related services
• To contact you regarding appointments or inquiries
• To send service-related updates or promotional offers
• To improve our website performance and user experience

3. Cookies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

4. Sharing of Data

We do not sell, rent, or trade your personal data to third parties. We may share your information with service providers who help us operate our website or deliver our services, under strict confidentiality.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights

• You have the right to access, update, or delete your personal data.
• You can request a copy of the data we hold about you.
• You can opt-out of receiving marketing communications at any time.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised update date.

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

• Company: 1st Call Engineers Ltd
• Email: info@1stcallengineers.co.uk
• Phone: 07555 297500
• Website: https://1stcallengineers.co.uk