Terms and Conditions

Welcome to 1st Call Engineers Ltd. These terms and conditions outline the rules and regulations for the use of our website and services.

1. Acceptance of Terms

By accessing this website, you agree to be bound by these terms and conditions. If you do not accept these terms, please do not use our website or services.

2. Services

We offer professional plumbing, heating, and air conditioning services. Availability is subject to scheduling, and services may vary by location.

3. Appointments & Cancellations

• Appointments must be booked in advance and are subject to availability.
• We require at least 24 hours’ notice for cancellations or rescheduling.
• Failure to provide notice may result in a call-out or cancellation fee.

4. Pricing & Payment

• All pricing is subject to VAT unless stated otherwise.
• Payment is due upon completion of work unless otherwise agreed in writing.
• We accept cash, bank transfer, and major credit/debit cards.

5. Warranty

We offer a limited warranty on parts and labor as provided during service. Details of warranties will be discussed at the time of service.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages that arise from the use of our services. Our maximum liability is limited to the amount paid for the service.

7. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy to understand how we collect and use your information.

8. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of the site indicates your acceptance of the new terms.

9. Contact Information

If you have any questions about these Terms and Conditions, you can contact us at:

• Company: 1st Call Engineers Ltd
• Email: info@1stcallengineers.co.uk
• Phone: 07555 297500
• Website: https://1stcallengineers.co.uk